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Public evidence

Enterprise SLA evidence

Approved support availability and service-level commitments.

Support intake availability

Operator attested

Email and in-app support intake is available 24 hours a day, seven days a week.

Availability of intake is not a guaranteed response or resolution time.

Default response, resolution, uptime, RPO, or RTO guarantee

Not approved

No default public SLA, uptime percentage, response target, resolution target, RPO, or RTO is approved.

A commitment applies only if stated in a separately signed enterprise agreement.

Status page and maintenance window

Not available

No separately operated public status page or fixed maintenance window is represented as live.

Material incidents are handled by The Trade Talk operations team using configured alert channels.

Publication sign-off

Signed off by
The Trade Talk Product Operations
Operator
Last Land Information Technologies LLP
Reviewed
15 July 2026
Assurance type
Operator publication sign-off; not independent assurance
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